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Can I advertise my company or service to an email list I purchased?
Please see the Knowledgebase article titled "Can I send SPAM or other unsolicited email?" By...
Can I get unlimited bandwidth?
No. We do not offer packages with unlimited bandwidth primarily because there is no such...
Can I have multiple domains point to different content?
Yes, this is called add-on domains. You can choose how many add-on domains you need during the...
Can I have multiple domains point to the same website?
Yes, this is called domain pointing or parking. All of our accounts support this feature. You can...
Can I operate a mailing list?
Yes, as long as it abides by our AUP and other policies. Specifically, the message you...
Can I password protect directories and/or files?
Yes. Our servers support the common .htaccess method of protecting files and directories....
Can I send SPAM or other unsolicited email?
NO. Any account found to be violating our AUP or other policies, specifically by sending SPAM...
Can I use my website for advertising?
Yes, as long as it does not violate our AUP or other policies. Specifically marketing or...
Do you allow adult hosting?
No. Please refer to our AUP. Commercial adult content is prohibited. If you have...
Do you allow IRC? (Internet Relay Chat)
No, we do not allow IRC (Internet Relay Chat) access via our network.  This includes...
Do you charge Sales Tax?
All Texas resident will incur sales tax. Web hosting is considered a data processing service and...
Do you have a money back guarantee?
Yes. Anytime within the first 30 days, you can request for your account to be cancelled and we...
Do you have an uptime guarantee?
Yes, we offer a 99.9% uptime guarantee on a per-server basis.  If during any 1-month period,...
Do you have backups?
Yes - in multiple senses of the word!  Every aspect of our service was designed to be...
Do you offer custom plans?
Our "A-La-Carte" plan allows you to customize your hosting as you need it.  If there's...
Do you offer domain registrations?
Yes, when you sign up for webhosting you have the option of registering a domain or pointing...
Do you offer hosting on Windows servers?
By default, all accounts are hosted on Linux servers. This is mainly because of price,...
Do you offer telephone support?
While we do have a telephone number you can use to reach us or leave a message, we do not...
Do you outsource your support?
Absolutely not! While we do strive to save as much money as possible so we can pass those...
Do you support streaming media audio/video?
Yes, we support streaming via HTTP. Please refer to the software or manufacturer of the meda...
Do your servers support SSI?
Yes, SSI (Server Side Includes) are available by default.
Do your servers support SSL?
Yes. To use SSL (Secure Socket Layers) you will need to purchase a dedicated IP for your...
How can I test the speed of your servers?
You can download a test 10Mb file from our datacenter to test our network speeds. Dallas, Tx:...
How do I access Webmail?
The location of webmail is at http://www.yourdomain.com/webmail/ Replace yourdomain.com...
How long does it take to setup?
If you are making payment online via credit card or paypal, your account will typically be...
What are the fees for domain registration?
To register a domain with us, please go to the Services menu on our website to view fulll...
What control panels do you use and what can I do with them?
We use cPanel exclusively. You can manage just about every aspect of your website via cPanel....
What kind of support do you offer?
We offer 24x7 online support as well as online tutorials, flash movies, and this...
What kind of WebMail do you offer?
Webmail is accessable via adding /webmail/ to your domain name - i.e....
What other services do you offer?
We offer domain registration, web and email hosting, reseller hosting, and virtual private...
What payment types do you accept?
We accept credit cards on our secure encrypted server, as well as online payments via PayPal....
What will it cost to get a site on the internet?
This depends heavily on what you want or need your site to be. First of all, you will need...
Where are your policies?
Our AUP (Acceptable use policy) and other policies can be found on our website under the...
Will I be able to update my site whenever I want?
Yes, you are allowed to update your site via FTP or Frontpage (if enabled on your account) as...
Will there be ads on my website?
No. Unless you put them there. We offer extremely affordable webhosting, but do not...

 
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