Portal Home > Knowledgebase > Sales > Do you have an uptime guarantee?

Do you have an uptime guarantee?

Yes, we offer a 99.9% uptime guarantee on a per-server basis.  If during any 1-month period, the availability of websites in the server which your account is hosted falls below the 99.9% - your account(s) on that server will be eligible for a refund based on the amount of downtime experienced as spelled out in our terms of service.

Downtime does not include any planned or scheduled outages which will be announced via email and the announcements page on our website, or our daily maintenance window as described in the terms of service.

Certain other conditions apply, please see our terms of service for additional details.

Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read
Do you have backups? (Views: 2716)
How do I access Webmail? (Views: 12810)

Live Chat
Speak with one of our live support reps!


Why Choose Us?
All of our web hosting plans come with the following cool features!
  • Powerful Control Panel
  • Online Based Website Builder
  • 3,000 Free Website Templates
  • One Click Script Installer
  • Unlimited Email accounts
  • Unlimited MySQL Databases
  • FREE Domain Name


Follow Us
Subscribe to SSA Host Announcements RSS
Follow Us on Twitter
Become a Fan on Facebook

website partners
Special Offer

Special Offer!

We want to give you 25% off the price of your A-La-Carte hosting package, for the life of your account! All you have to do is help us spread the word about the services we offer! Click the link below to get more information, and get your FREE coupon code for 25% off:

Special Offer