How to contact us
For all technical support, billing, customer service, or security and abuse inquiries please fill out our Contact Form. This is the fastest and easiest method of contacting us. You can access our contact form via This Link. If you need technical support, please visit our Support Page and review the Knowledgebase, Documentation, and Tutorials available.
We also have live-chat services available for your sales, pre-sales, billing, and tech support questions. Please see the area to the right for our current availability. If you have questions and we are available, this is the quickest way to get in touch with us. If nobody is available, your next best option would be to use the contact form to submit a ticket. Typical response times are under 1/2 hour.
There is extensive information available on our website and in the knowledgebase which may answer your questions. You can often find what you need by using the search box at the top of the page which will return results from our entire website including the knowledgebase.
Technical Support
Contains links to our knowledgebase, flash tutorials, documentation downloads, community forums and more.
Email Us
From here, you can send a message to any of our departments. We strive to answer all messages within 2 hours, but you will typically receive a response within 30 minutes. This is the most efficient way to contact us for any of your problems, questions, etc.
Member Support
If you need help with your account, or one of the packages or domains under your account, please login to the members area and submit a trouble ticket. This will allow us to handle your issue more efficiently and authenticate your account automatically.
Mailing Address
Sirkels & Squares Alternative Telephone Numbers
Phone: 1-713-493-2112 |
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If you have an urgent matter, please use use the contact form first, be sure to include all relevant details, error messages, etc. This will create a ticket for tracking purposes as well as eliminates mis-communication over the situation and provides us with reviewable text of the problem and/or errors you are receiving. Once your ticket has been submitted, please use the telephone numbers above to contact us. If nobody is available, please leave a message informing us of your problem and that you have created a ticket. Our staff will review the situation and try to resolve it as quickly as they can. They will respond to you via email or telephone to notify you of thier resolution or if they need any additional information.